industrialcredit

Industrial Credit Management Team As the premier commercial collection agency, Industrial Credit Service (ICS) has provided exceptional commercial debt collection services to its clients throughout the United States since 1966. We offer a broad range of cash flow management options along with proven commercial collections processes and cutting-edge technology solutions to ensure an exceptional rate of recovery for each client.

Neal Henning		 Neal Henning, President
Neal is an alumnus of Southern Oregon University & has been involved in the collection industry since 1977. He has been on the Board of Directors for the Oregon and California Collection Associations, participated in the Association of Credit and Collection Professional’s Future Leaders training, is a past President of both the Newport Chamber of Commerce and Newport Rotary Club and still maintains memberships in both, alongside Bellevue and Seattle Chamber of Commerce. Neal and Wanda have been married for more than 15 years. He also makes a mean martini.
Wanda Henning Wanda Henning, CEO
Wanda is an alumna of Portland State University, after which she started in the collection industry and has been involved for more than twenty years. After owning her own company and taking the role as President of the Oregon Collector’s Association, she was named as one of the 50 Great Leaders to Watch by Oregon Business Magazine. Wanda was also named one of the Top 50 Most Influential Collection Professionals by Collection Advisor Magazine. She was the Newport Chamber of Commerce President and voted Volunteer of the Year by Newport’s community. She is a member of both the Bellevue and Seattle Chamber of Commerce. Alongside waiting to be discovered as the next great American novelist, she enjoys drinking Neal’s martinis.
Mission
Our mission is to improve our clients cash flow by providing accounts receivable collections expertise and resources that supplement and complement our client’s existing collections processes. We will represent our clients with integrity and utilize the most professional and progressive collection techniques to ensure the highest possible return

Professional Memberships

  • IACC International Association of Commercial Collectors
  • ACA International
  • WCA Washington Collectors Association
  • AWB Association of Washington Business
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